I have been struggling with my RV Dish reception since 2017. Countless hours on the phone with Dish Tech Support, not to mention the lost relaxation of camping. Happened to be in Sioux Falls Memorial weekend and dealing again with the same signal loss issues. One call to DTV Pros, he listened to my problem, was confident in a simple fix, and I now have error free programming! Thank you!
Started a new line AT&T with DTV Pros and service was awesome. Quick and easy process and they help you select the right phone and plan for you. Staff is incredible! Wouldn’t go anywhere else.
After the worst possible customer service experience I've ever had with the "national" direct tv idiots, I ONLY gave these guys a chance because I REALLY wanted Sunday Ticket. From the 1st call to Carisa, to the VERY professional and informative installation by the owner Kyle, these guys changed my perception of what great customer service can look like. After my crappy experience the week before, Kyle took it upon himself to come do the install and make sure it was a much better experience and it certainly was. Thank you Kyle and Carisa, for turning it around!
If you're looking for fast, easy, and excellent service- look no more! This place is very professional with the best customer services I've ever had with directv!!! They will schedule you quickly and efficiently!! I highly recommend them! Super happy customer!
We had a very good experience with the man who installed all of the equipment and the Salesman and Secretary at the Dish Store. Over all a 5 star rating.
Wow you guys are great!! We had cooperate out and 2 guys told us it was not possible to get Direct TV due to trees blocking the line of site. I called the PROS and they came the next day and got the job done no problem, and didn't even struggle at all. I will defiantly recommend to everyone I know, very professional and friendly and do an excellent job!! THANK YOU KYLE AND JOHN!!!
I give dtv pros five stars on the installation. John was quick and very professional. He was very informative on showing me how to navigate the system.
Great job explaining their services as well as installation. Very professional. Is good to know we can call our installer directly if we have questions or problems. We highly recommend.
It was a great experience switching our service over to DirecTV with the DTV Pros. They made it a very easy transition and John was very professional and courteous. I don't know why anybody would go anywhere else!
John was very good at setting things up . He was very helpful and quick to get us going . John is a good person
Really enjoyed having a local face to talk to and ask questions. The installation was top notch, on time and very neat. After the install we were given a tour of all the features and lesson on how to operate everything. I would recommend them to anyone interested in Direct TV.
He did an awesome job!! He was in and out in no time!! Super nice guy! Jordan and I will definitely be back!!
From the very first phone call to them leaving my home I was very impressed. PROFESSIONAL & KNOWLEDEGABLE from beginning to end. Everything was installed in a timely manner and they were very respectful of my home. Definitely would recommend to family and friends.
I've used Directv and Dish in other parts of the country and DTV PROS far outperformed both Dish and the 1-800 number I called for DirecTv. The install was quick, the technician had the answers to my questions, and I was also given a great lesson on using all the functions DirecTv offers. When a tree fell on my satellite I simply called the DirecTv pros personal cell phone and they had someone come out right away to get my service up and running again. Its a nice benefit to have someone in the area that you can call when needed, as opposed to a 1-800 number. I would recommend the DTV PROS to anyone!
I had an amazing experience with this company. They showed up on time, were very professional, and took the time to answer all of my questions. The install was quick and performed in a quality way to hide all wires and keep everything sealed. Compared to other companies I've used in the past, this was by far the best experience I have had. I've already recommended them to friends and family!
My husband and I have been married for 3 years and after meeting The DTV Pros at our local fair we knew they were what we wanted. They explained everything very well and answered all questions we had. They were able to come install our system within a few days after signing up. They were very pleasant individuals and did a great job with our system. Keep up the Great Work DTV Pros!!!
Highly recommend the DTV Pro fellas!! Very helpful answering all of my questions and in a super timely manor. The service is fabulous from the sales rep to the installer. I was given contact numbers to help with any problems! some of the best genuine costumer service I have ever received. made sure I knew how everything worked and was set up properly before they left! Very Very pleased with my experience and will highly recommend them again!!
Exceptional service and support. Would highly recommend this company. Dedicated to their customers and great communication ...number "1" in my book!! A ++ to Direct TV Pros!
DTV Pros offer exceptional service from the point of signing up to the installation. Their knowledgeable sales representative helped me with questions about the packages, install dates, and payment concerns. Their installer provided a thorough install and took the time to make sure I knew how to use the receiver, remote, and the special features. Great service from a great team!
We've had our service for 2 months and couldn't be happier. The installation went smoothly - the installer answered all our questions. The ease of maneuvering around the menu is a plus. Love the options for recording more shows at one time versus what we had with cable. The clarity of the picture is great! A+ to DTV Pros!!!